Complaint Process

  • The District encourages the early, informal resolution of complaints at the site level whenever possible. Parents or guardians of students in the San Leandro Unified School District are urged, therefore, to discuss their concerns directly with the school site employee(s) in question.

    Please refer to the following steps:

    1. Please contact the school site classroom teacher or principal regarding the issue.

    2.  If there is no resolution at Site Level: Contact the Family and Student Support Services Department

    3.  If there is no resolution at Family and Student Support Services Level: Contact the Assistant Superintendent of Educational Services

    If you have a general concern that you would like addressed, please file a concern using the form below.

     File a Concern

     Complaint Regulations and Forms

    In accordance with the California Code of Regulations and the California Education Code, the San Leandro Unified School District has established the following procedures for handling different types of complaints. The types of complaints are listed below along with links to the corresponding complaint form.

    Williams Complaint

    Complaints regarding the sufficiency of instructional materials, teacher vacancy or
 misassignment, or emergency or urgent facilities conditions that pose a threat to the health and safety of students should be submitted in writing using the Williams Complaint form, located below.

    Uniform Complaint

    Complaints alleging failure to comply with state and/or federal laws in (1) adult education, (2) consolidated categorical aid programs, (3) migrant education, (4) vocational education, (5) child care and development programs, (6) child nutrition programs, (7) special education programs, and (8) federal school safety planning requirements can be addressed using the procedures and forms below.

    Title IX Complaint

    Any student who believes that he/she has been subjected to sexual harassment or who has witnessed sexual harassment is strongly encouraged to report the incident to his/her teacher, the principal, or any other available school employee. Within one school day of receiving such a report, the school employee shall forward the report to the principal or the District Title IX Coordinator.

    In addition, any school employee who observes an incident of sexual harassment involving a student shall, within one school day, report his/her observation to the principal or District’s Title IX Coordinator. The employee shall take these actions, whether or not the alleged victim files a complaint.

    When a report of sexual harassment is submitted, the principal or Title IX Coordinator shall inform the student or parent/guardian of the right to file a formal written complaint in accordance with the district’s uniform complaint procedures.

    If a formal complaint of sexual harassment is initially submitted to the principal, he/she shall within two days, forward the report to the Title IX Coordinator to initiate an investigation of the complaint. The compliance officer shall contact the complainant and investigate and resolve the complaint in accordance with law and district procedures. 

    Student-to-Student Bullying or Harassment Complaint

    San Leandro Unified School District is committed to providing a safe and nurturing school environment that protects students from physical and emotional harm and is conducive to learning. The Student to Student harassment complaint process is intended to report any forms of alleged or observed discrimination, harassment, violence, intimidation, and bullying on the basis of actual or perceived age, sex, sexual orientation, gender, gender identity, gender expression, ethnic group identification, race, ancestry, national origin, religion, color, or mental or physical disability or on a person's association with one or more of these actual or perceived characteristics in any program or activity that receives or benefits from state financial assistance.

    Title VI of the Civil Right Act of 1964 and Related Statutes

    The Superintendent has designated the following Compliance Officer to receive and investigate complaints and ensure District compliance with all state and federal laws prohibiting discrimination against any individual on the basis of race, color and/or national origin in programs and activities receiving federal financial assistance:

    Director, Family and Student Support Services

    San Leandro Unified School District

    2255 Bancroft Avenue

    San Leandro, CA 94577

    510-667- 3503